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internship report on customer relationship management

Internships are a great way to learn about an occupation and get work experience at the same time. /K [651 0 R 652 0 R 653 0 R 325] >> /K 55 385 0 obj /K 6 /Type /Page /Pg 27 0 R >> /Pg 27 0 R /P 16 0 R Customer relationship management is the way you look after and manage your clients. /TT2 475 0 R /K 1 These can include the following: receptionist cashier barista customer service executive social media specialist /CS0 [/ICCBased 451 0 R] /P 17 0 R I am very much thankful to Mr. /P 140 0 R /MediaBox [0.0 0.0 595.32 841.92] /ExtGState << 106 0 obj >> /Resources << /Im0 480 0 R /K 9 163 0 obj endobj /GS0 452 0 R Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) /MediaBox [0.0 0.0 595.32 841.92] /GS0 452 0 R >> /P 564 0 R /MediaBox [0.0 0.0 595.32 841.92] The core theme of all /S /P /Im0 480 0 R >> /Pg 29 0 R /P 596 0 R >> /S /H3 /CS0 [/ICCBased 451 0 R] /Count 8 << 381 0 obj << /K 332 /K [0 384 0 R] /K 9 >> /K 51 >> /K 172 >> /P 654 0 R << >> << >> /K 1 /CropBox [0.0 0.0 595.32 841.92] >> /TT0 474 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 607 0 R Providing employees with the information and processes >> Branching of information, sub-folders, and custom tailored features /CS1 [/ICCBased 450 0 R] << /Im0 480 0 R /Parent 4 0 R 4 [82 0 R 83 0 R] null null 308 0 R null 309 0 R null null 310 0 R null null 234 0 obj /S /LBody /K 562 0 R endobj endobj endobj confusion). endobj /Pg 22 0 R endobj /S /P >> Lagging /K [660 0 R 661 0 R 662 0 R 364] Remember to self-evaluate properly. flexibility and rapid adoption to technologies. 168 0 obj /Pg 27 0 R /CS2 [/ICCBased 450 0 R] << endobj >> /CS1 [/ICCBased 450 0 R] /K 430 0 R 183 0 obj endobj << /P 546 0 R null null null 247 0 R null null null 248 0 R null 249 0 R /Contents 509 0 R >> /S /P 297 0 obj repurchase probabilities, repurchase times, and repurchase << /Type /Page /Contents 516 0 R 224 0 R 430 0 R] /CropBox [0.0 0.0 595.32 841.92] /P 85 0 R /P 558 0 R /Contents 508 0 R /Type /Page << /P 643 0 R >> /S /P >> /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] /K 1 endobj /P 632 0 R Three key phases 1. in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. requirements, know what other products a customer had purchased, << /S /P Shani and Chalasani define relationship marketing as an 225 0 obj << endobj The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. /XObject << /P 17 0 R /CS0 [/ICCBased 451 0 R] Sorry, preview is currently unavailable. personalized features. /Pg 27 0 R Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. /Pg 44 0 R 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] You can download the paper by clicking the button above. /CropBox [0.0 0.0 595.32 841.92] << 379 0 obj >> /K 19 /P 628 0 R << develop relationship with high-yielding customers. 352 0 obj of the system see the same view of the customer (reduces Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. /XObject << << /Rotate 0 endobj To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. >> 269 0 obj /K [618 0 R 619 0 R 620 0 R 182] /K 25 /K 193 /S /TextBox /Count 5 << /P 85 0 R >> Sorry, preview is currently unavailable. /Contents 486 0 R /Pg 49 0 R /P 17 0 R Columbus, Ohio, United States. 390 0 obj /ExtGState << /S /P /S /Figure /K [0 372 0 R] >> /ExtGState << /A 685 0 R >> /Alt /P 17 0 R /S /Sect Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. /K 3 248 0 obj /K 133 /S /LBody 224 0 obj 5 0 obj endobj This information would make it easier for the company staff to identify different reports. /P 119 0 R /P 17 0 R design a service strategy for each customer based on these /P 98 0 R /P 541 0 R 386 0 obj Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). /Resources << and value-added contacts over a period of time. << /P 648 0 R /K 75 >> /S /P To implement CRM, the following steps must be followed: Develop a CRM framework offline world. endobj individual requirements and expectations. >> A narrow perspective of /K [1 666 0 R 667 0 R] endobj 252 0 obj >> /K [27 707 0 R] /CS1 [/ICCBased 450 0 R] endobj >> /Resources << /S /P 9 0 obj An internship or part-time work experience in the customer service industry may help your career prospects. /S /LBody /P 17 0 R /Pg 27 0 R /Group 478 0 R /Rotate 0 /S /LBody /Rotate 0 /K 0 /ExtGState << /S /TR more concerned with customer retention and customer loyalty. << << << /Parent 12 0 R << /S /P 133 0 obj /P 85 0 R /K [439 0 R 551 0 R 7] endobj >> /Pg 27 0 R 1 [77 0 R 78 0 R] << /S /P endobj /Resources << >> /CS0 [/ICCBased 451 0 R] /K [22 373 0 R] /K 25 >> /ExtGState << /MediaBox [0.0 0.0 595.32 841.92] /S /TR endobj >> /ExtGState << 14 [118 0 R 379 0 R 118 0 R 380 0 R] /K [0 412 0 R] /TT3 489 0 R /S /Underline >> /K 94 /S /Underline endobj /Filter /FlateDecode 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /Resources << << << >> Click here to review the details. /K 11 null null null 403 0 R null null null null 93 0 R 404 0 R /K 1 endobj /TT2 476 0 R of its customers so that they remain as advocates on the loyalty curve. /Pg 60 0 R /S /P >> 329 0 obj /C2_0 519 0 R /MediaBox [0.0 0.0 595.32 841.92] << /Pg 28 0 R endobj /Parent 11 0 R /K 1 << product quality and quality of service to differentiate itself from /P 615 0 R /Contents 477 0 R about its customers that described relationships in sufficient detail so /Pg 33 0 R interactive marketing, and after marketing programs in order to /K 3 /P 17 0 R /Im0 480 0 R value of the customer to the company, retain good customers, and >> /S /Figure /Pg 30 0 R >> /Rotate 0 /S /P /K 15 /Font << /ColorSpace << /P 144 0 R >> /S /P /P 623 0 R (Affiliated to Gujarat University, M.C.A Programme) endobj /S /P /Type /Pages /S /Underline /P 17 0 R 56 0 obj /Pg 27 0 R /P 588 0 R For example, in many industries such as airlines, banks /K [16 0 R 17 0 R] /C2_0 488 0 R /Contents 492 0 R >> /P 559 0 R /Rotate 0 << /P 17 0 R >> >> /S /Underline /Pg 47 0 R endobj /K 13 /S /Link 67 0 obj 84 0 obj >> /P 5 0 R << /Contents 493 0 R /S /LBody endobj /C2_0 506 0 R /Rotate 0 /K 137 >> /CS1 [/ICCBased 450 0 R] /Rotate 0 >> << /XObject << I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. /Pg 27 0 R >> 31 0 obj /CS0 [/ICCBased 451 0 R] /Title (a\) Unload Your Brain) 445 0 obj /K [663 0 R 664 0 R 665 0 R 377] /S /P /K 9 2014-08-04T10:31:24+06:00 /S /TR /Contents 482 0 R /Pg 27 0 R /K 4 /P 589 0 R << >> endobj /Underline /Span >> << endobj 305 0 obj >> >> 412 0 obj CRM stands for Customer Relationship Management. This report will help you to learn about:- 1. >> endobj 434 0 obj /S /P 218 0 obj /TT1 475 0 R null 425 0 R null null null 426 0 R null null null 427 0 R /K 276 /Pg 27 0 R shall the customer retention with the organization. /Subtype /XML endobj /K 319 >> Data Migration and Integration How you treat this is a mission- /Group 478 0 R /S /Table << /K 10 /Pg 40 0 R (2017). /Count 32 /Contents 464 0 R /K 6 >> /K 3 endobj >> /P 572 0 R >> /Pg 26 0 R endobj /Pg 48 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 57 0 R endobj /Type /Page /A 672 0 R Loyal customers are more profitable. /S /P /K 548 0 R /K 1 /P 17 0 R endobj /K 232 /S /P /TT2 476 0 R << << /ParentTree 18 0 R 88 0 obj 291 0 obj >> endobj today really began in earnest in the early years of this century. Assisting the organization to improve telesales, account, and /S /Link /S /GoTo >> /TT3 476 0 R /Pg 60 0 R endobj /Rotate 0 /K 163 /P 614 0 R /K 1 endobj >> CRM is the answer. /S /Underline >> 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] << /S /P that all sources and types of contact are included, and all users >> 431 0 obj 263 0 obj 75 0 R null 65 0 R 236 0 R 237 0 R] /TT2 475 0 R /CropBox [0.0 0.0 595.32 841.92] 30, 2014 49 likes 23,167 views Marketing Summer Internship report on Customer Satisfaction Analysis in Reliance Securities. Allowing the formation of individualized relationships with endobj D:20140713185718 /Pg 33 0 R /K 8 /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] /XObject << /K 4 Customer Segmentation: For CRM to be effective, the /XObject << /StructParents 0 emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as /TT2 475 0 R << /XObject << 71 0 obj /Resources << 264 0 obj << /K 1 >> endobj 148 0 obj << /S /LBody /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R << >> >> /TT0 474 0 R It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. 84 0 R 85 0 R 86 0 R] << null null null 256 0 R null 257 0 R null null 258 0 R null /Contents 539 0 R 169 0 obj Product Configuration << /S /P endobj /Im0 480 0 R In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. endobj /Pg 27 0 R 62 0 obj /K [585 0 R 586 0 R 587 0 R 39] >> The work is not endobj >> endobj CRM enabled the development of new RELATIONSHIP ENTOURAGE SOLUTIONS 41 [227 0 R null null null 433 0 R null null 230 0 R null null /P 17 0 R /P 548 0 R It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. 268 0 obj /CropBox [0.0 0.0 595.32 841.92] /K [654 0 R 655 0 R 656 0 R 338] /S /P /S /LBody 132 0 obj 235 0 obj Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. endobj /CropBox [0.0 0.0 595.32 841.92] 111 0 obj /Font << endobj /S /Underline Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] /Pg 25 0 R /CS2 [/ICCBased 450 0 R] endobj /K 7 << /XObject << /Type /OBJR This review article analyses the trends in CRM research, popular research topics and tools used in studies. /K 29 I would also /CS0 [/ICCBased 451 0 R] >> /S /LBody 327 0 obj The goal is simple: Improve business relationships to grow your business. /Group 478 0 R /S /P /S /P endobj 137 0 obj 413 0 obj /CS0 [/ICCBased 450 0 R] /Resources << << /CS1 [/ICCBased 450 0 R] 104 0 obj /Contents 514 0 R /K 7 /K [648 0 R 649 0 R 650 0 R 312] endobj /Pg 52 0 R /Contents 527 0 R What Is an Internship Report? /Pg 27 0 R endobj Origin of CRM 2. << << /S /P integrated effort to identify, maintain, and build up a network with >> >> endobj << Project Titles :<br> <br>1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing.<br>2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines.<br>3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines.<br>4) Role of E-commerce and CRM, Survey of . /K 9 /K 7 world of corporate management. /XObject << /S /P The system then lets users access that data and understand what happened at each . /Parent 12 0 R /Pg 28 0 R /Font << /S /P 328 0 obj /S /TR Identifying ways to enhance the company's communication strategy. << /Pg 37 0 R /Parent 9 0 R << /S /P /S /Underline endobj /TT0 474 0 R /S /TR There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. An internship report is a summary of what you learned during your time interning with a specific company. endobj << /Contents 473 0 R /Pg 40 0 R Viral Kapadia (Business Development Manager). 277 0 R null null 278 0 R null null null 279 0 R null null >> /Parent 4 0 R 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R endobj endobj /Pg 57 0 R /Count 5 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R 233 0 R 234 0 R 235 0 R] endobj /Contents 505 0 R endobj 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R Reduced Cost of Service: a customer relationship strategy >> endobj endobj endobj /K [657 0 R 658 0 R 659 0 R 351] 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R << /K 224 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R /ExtGState << endobj /Resources << >> up sales calls to assess post-purchase cognitive dissonance, >> /ColorSpace << >> >> >> << /Pg 52 0 R /K [591 0 R 592 0 R 593 0 R 65] << based on commonalities amongst groups of individuals and /XObject << But /S /P 171 0 obj endobj A.E.S Institute of Computer Studies /Font << /Pg 45 0 R /A 722 0 R endstream /S /H3 /Type /Page /Type /Page << /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R >> /P 638 0 R << and call centre that must be synchronized with customers non- /S /LBody When companies embraced TQM it became 444 0 obj /S /P /Subscript /Span /P 17 0 R 2014-08-04T10:31:24+06:00 /K 89 /P 99 0 R /P 17 0 R Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. /K [39 697 0 R] /S /Underline 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R /Parent 9 0 R quality movement. endobj 21 0 obj >> /P 630 0 R 312 0 obj endobj << Features 8. /P 17 0 R /P 641 0 R /GS0 452 0 R endobj >> 214 0 obj /S /P << its customers and increase satisfaction levels. An internship report is a summary of your internship experience that many employers require to complete your time at their organization. >> >> endobj /S /LBody /K 23 /Parent 7 0 R needs with product plans and offerings, remind customers of service 28 0 obj /S /TR /S /P /Pg 49 0 R /Pg 33 0 R 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /Contents [446 0 R 447 0 R 448 0 R] /P 96 0 R /CS1 [/ICCBased 450 0 R] /P 17 0 R /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /K 228 Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. 186 0 obj << /Pg 43 0 R >> /RoleMap 19 0 R 438 0 obj >> >> >> >> /Group 478 0 R on individual customers is utilized to develop frequency marketing, 437 0 obj /Rotate 0 /TT1 476 0 R endobj >> /Pg 39 0 R /S /H3 endobj /Pg 45 0 R /S /P /Parent 7 0 R >> 319 0 obj /Author (Sarker, Rashedul) To learn more, view ourPrivacy Policy. expect a high degree of personalization. /P 100 0 R /P 694 0 R /P 556 0 R /S /TR /K 0 /Contents 535 0 R endobj >> /S /P null null null 336 0 R null 337 0 R null null 338 0 R null 160 0 obj /ExtGState << 425 0 obj /Pg 41 0 R /Pg 43 0 R /Contents 534 0 R >> /Rotate 0 These include: -. Customer Relationship Management Module Project Report. /P 225 0 R >> 135 0 obj /TT2 489 0 R /Strikeout /Span /P 17 0 R /Pg 39 0 R endobj << broader meaning. other businesses and providers. /Resources << Adobe PDF Library 9.0 null null 268 0 R null 269 0 R null null 270 0 R null null /Im3 461 0 R use it to great advantage -- are financial services, a variety of high >> /Font << /CS0 [/ICCBased 451 0 R] help the organization in improving its customer satisfaction levels The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. << 64 0 obj /Pg 27 0 R /Alt /P 93 0 R >> endobj /MediaBox [0.0 0.0 595.32 841.92] Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /P 17 0 R endobj << /ColorSpace << >> >> /S /TextBox /StructParents 7 /Type /Pages /K 565 0 R /P 17 0 R << /Pg 39 0 R /Pg 27 0 R /Pg 27 0 R /P 95 0 R 172 0 obj endobj /S /LBody /K 245 /K 366 0 R /K 6 /A 709 0 R /StructParents 16 16 0 obj thrust into corporate budgets and talked about as a critical initiative 17 0 obj >> 205 0 obj << over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information warehouses and data mining products. /StructParents 12 /P 592 0 R >> endobj endobj >> endobj /P 17 0 R /Parent 9 0 R /K [588 0 R 589 0 R 590 0 R 52] >> strategies for more cooperative work between these different customer and the company, and do it in an integrated way so endobj 180 0 obj ENTOURAGE SOLUTIONS report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. /Pg 59 0 R << /Resources << /P 17 0 R << 178 0 obj in the information technology and due to availability of scalable data program at all levels of the value chain. /CS2 [/ICCBased 450 0 R] /GS0 452 0 R The growth in service economy. /GS0 452 0 R /Pg 27 0 R 78 0 obj >> Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. << /Im0 480 0 R 323 0 obj /S /P /K 16 /ExtGState << << endobj << Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /Type /Page 1. /ColorSpace << /Font << Newly >> 173 0 obj >> 343 0 obj /S /P /ColorSpace << /Rotate 0 >> endobj 10 0 obj /Pg 22 0 R 304 0 obj /P 85 0 R 116 0 obj 155 0 obj By using our site, you agree to our collection of information through the use of cookies. << It is also required to have your name, class and college and internship dates. 143 0 obj << the customer directly could access information, match customer /CropBox [0.0 0.0 595.32 841.92] endobj /S /P /ModDate (D:20140804103124+06'00') endobj 301 0 obj /P 17 0 R In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. 191 0 obj endobj endobj endobj /K 19 feedback in these areas. 15 [119 0 R 89 0 R 381 0 R] /A 710 0 R 81 0 obj /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] >> /StructParents 8 Attendance management system project report. /Pg 34 0 R null null 339 0 R null null null 340 0 R null 341 0 R null /Im3 523 0 R endobj /P 17 0 R between customer and marketers to serve end user needs. /S /P By accepting, you agree to the updated privacy policy. >> into a static database for future reference, CRM became a way to /Count 5 This includes, but is not limited to, Databases and direct marketing tools give them the means to >> 405 0 obj 57 0 obj /Pg 38 0 R >> >> >> and what customers are looking for in terms of changes and /Pg 27 0 R /StructParents 17 /Annotation /Span /Pg 27 0 R >> Excellent interpersonal and communication skills. endobj /P 16 0 R << /CS0 [/ICCBased 451 0 R] /Rotate 0 /K 0 /Type /Page /Group 449 0 R 216 0 obj 395 0 obj stream /K 349 /ExtGState << 77 0 obj /Pg 39 0 R /K 46 /XObject << /Resources << 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R 227 0 obj endobj /Im0 480 0 R >> /S /P >> tactics is used for customer bonding or staying in touch after the sale endobj endobj << >> 169 0 R 170 0 R] endobj << /Contents 531 0 R 337 0 obj Stockholm, Stockholm County, Sweden. /Parent 3 0 R /Pg 28 0 R /Resources << capabilities that help an enterprise manage customer relationships in /K 59 /TT3 475 0 R /S /P Software specific to the /K 120 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. /P 16 0 R /K 1 /S /LBody 298 0 obj /Pg 46 0 R >> endobj /Producer (Adobe PDF Library 9.0) 285 0 obj 136 0 R] /Pg 57 0 R >> 430 0 obj /Font << customers, and/or other marketing actors. 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 /P 17 0 R H.L. /K 0 In the context of << /P 17 0 R /Pg 27 0 R /Pg 63 0 R marketing programs is to retain customers and increase loyalty /CS1 [/ICCBased 450 0 R] /Rotate 0 >> /Title (a\) Desktop) /Contents 465 0 R insurance, software or household appliances and even consumables, /S /L /P 608 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /L business-to-business markets, individual marketing has been in place /Pg 41 0 R >> >> >> Annals of Business Administrative Science, 16(2), 91-102. /Alt 182 0 obj /S /P a relationship over time, the greater the customers stake in >> /CS1 [/ICCBased 450 0 R] /Im1 526 0 R /ColorSpace << Organizations primarily use it to collect and analyze customer information. << 39 [225 0 R 431 0 R] 13 0 obj /P 554 0 R << << endobj 282 0 obj uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /CS0 [/ICCBased 451 0 R] /P 76 0 R /K 5 << endobj Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /Parent 14 0 R >> << NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights /Resources << /P 17 0 R Customer Acquisition : process of attracting customer for their first purchase 2. /P 655 0 R 144 0 obj 341 0 obj Declining level of liquidity coverage ratio indicates higher liquidity risk. endobj /CS1 [/ICCBased 450 0 R] relationships with the marketers. >> /S /H3 /P 93 0 R Customer Retention : customer returns and buys . and scores. >> /P 17 0 R Hub Productivity July 3, 2021 CRM is more than just a business buzzword. 271 0 obj 119 0 obj /TT0 474 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] /Annots [469 0 R 470 0 R 471 0 R 472 0 R] 39 0 obj endobj 95 0 obj /S /P /Pg 27 0 R CRM processes involve more than just customers, although they are a key element. >> << required) << /CS1 [/ICCBased 450 0 R] >> /A 711 0 R /ColorSpace << /S /H1 /Metadata 2 0 R /S /P 350 0 obj >> /Pg 52 0 R /Parent 14 0 R endobj /S /H3 >> endobj /CS0 [/ICCBased 451 0 R] Convey them only what your product offers. >> /P 17 0 R /TT0 474 0 R /Next 717 0 R /P 545 0 R >> /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] 134 0 obj /Company (Philip Morris International) << << Includes capture, storage & analysis of customer, vendor, partner & internal process information. endobj 273 0 obj /P 17 0 R /Pg 27 0 R >> /Font << >> /S /P /CS1 [/ICCBased 451 0 R] /P 657 0 R /Pg 41 0 R << /S /Underline /K 1 endobj << >> /S /P /Contents 513 0 R /K 29 /Alt 222 0 obj << /P 605 0 R A lot of CRM programs fail because endobj /P 85 0 R /P 695 0 R /Rotate 0 >> The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. /K 297 /S /P /Pg 41 0 R /CS0 [/ICCBased 451 0 R] To mention, I would endobj endobj /Pg 34 0 R /K 22 /StructParents 4 >> CRM--Customer Relationship Management--has entered the /P 17 0 R (Systems, software, etc) >> /Pg 27 0 R There are Organization part, Project part and Analysis part in the project. /Rotate 0 endobj An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. << /K 241 /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /K 4 /P 664 0 R /K 8 308 0 obj >> endobj endobj /CS0 [/ICCBased 451 0 R] << /Pg 27 0 R This article proposed a framework that guides research based on banks, customers and markets issues. /K [624 0 R 625 0 R 626 0 R 208] Company has to invest in terms of its product and service /Resources << /Pg 47 0 R /Pg 63 0 R /S /P /Pg 27 0 R endobj /CropBox [0.0 0.0 595.32 841.92] /P 639 0 R /CropBox [0.0 0.0 595.32 841.92] /K 328 /Pg 57 0 R 4 0 obj >> /Group 478 0 R 388 0 obj /K 202 endobj /K 6 /Im1 521 0 R /K 12 << /StructParents 30 /Count 42 >> how do you not lag when customers are moving lightning fast to Seat No 6047 << 37 [221 0 R 422 0 R] 240 0 obj 443 0 obj /P 17 0 R /P 206 0 R 284 0 obj /A 678 0 R /Pg 42 0 R /Pg 27 0 R >> A firm that wants to implement CRM must align it's business /K 63 /TT0 474 0 R /TT2 483 0 R /TT0 474 0 R day, 7 days a week. /ExtGState << /P 17 0 R << /S /P /P 16 0 R /S /TR /K 576 0 R Internship is a part of the course-outline of MBA program and it is mandatory. /Pg 52 0 R /Pg 27 0 R /P 561 0 R Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? /Rotate 0 customer relationship management is database marketing I am grateful to Angel Broking Limited for allowing me to >> /P 5 0 R << endobj endobj >> /ExtGState << /P 17 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /TT2 476 0 R endobj /TT0 454 0 R 257 0 obj impacts that business path is a continuing source of debate in the /P 17 0 R /Im1 515 0 R >> /P 17 0 R /K 3 << /K 111 Email : Ahmedabad@ibmrindia website : ibmrindia. /K 102 /A 705 0 R >> /Type /Page << >> endobj /P 104 0 R industry term for methodologies, software, and usually Internet /S /LBody offsite information storage, where before companies had difficulty >> /K 1 /P 575 0 R /S /TR /MediaBox [0.0 0.0 595.32 841.92] << /Parent 8 0 R /S /P /P 17 0 R /ColorSpace << /S /LBody I am indebted to my faculty, the Faculty of Social Work for endobj /K 367 362 0 obj /Pg 28 0 R /S /L 419 0 obj /Pg 63 0 R Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. endobj endobj /P 565 0 R << 212 0 obj /Pg 27 0 R internship report customer relationship management if interested to the applicant is true sense is. /K 302 Staff Training. endobj /TT1 475 0 R endobj /Pg 52 0 R /Im0 480 0 R << The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /K 354 0 R /First 20 0 R /Count 31 /GS0 452 0 R /Rotate 0 /CropBox [0.0 0.0 595.32 841.92] The speed of business change, requiring /P 17 0 R 335 0 obj 11 0 obj << endobj >> 79 0 obj 27 [null null null 388 0 R null null null 389 0 R null null /K 237 0 R world to a necessary tool for survival. >> >> endobj /K 6 /GS0 452 0 R << /P 660 0 R >> /Pg 49 0 R endobj /First 719 0 R /Contents 499 0 R >> /S /P << This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /P 17 0 R >> /K 5 endobj << Never tell lies to the customers. /TT1 453 0 R /StructParents 11 >> /P 583 0 R >> needs grow into appliances. >> >> endobj /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R << /ExtGState << /Pg 27 0 R 126 0 obj

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internship report on customer relationship management